Terms & Conditions

 

These conditions govern sales on the websites of ST France and Signorini TARTUFI, www.signorinitartufi.com , concluded between a non-commercial natural person and the company ST France.

ST France is an airlock with its registered office at 16 Boulevard du Soleil 06400 Cannes and registered in the Cannes Trade and Companies Register under number 539 329 565.

 

These conditions apply to the exclusion of all other conditions, in particular those in force for sales in stores.

ST France reserves the right to modify its general conditions of sale. These will be applicable from their date of online publication and will apply to orders placed from this date.


1. The Signorini TARTUFI offer
2. Availability of items
3. Validation of your order
4. Contribution to shipping and handling costs
5. Payment conditions
6. Processing times for your order and delivery
7. Duties and taxes, customs
8. Legal and applicable guarantees, right of withdrawal
9. Security and confidentiality
10. Intellectual property
11. Jurisdiction

 

 

I. The Signorini TARTUFI offer

 

Period of validity

 

The offers on the site are valid during their online presence.

 

Storage tips

 

We advise you: * To store them in a dry and cool place. * Never open a leaked or dished box but return it to us. It will be replaced or reimbursed to you at no additional cost. * Keep in the refrigerator semi-preserved or fragile products that you will consume within the time specified on the packaging. Careful reading of the labels will provide you with very useful details, in particular the preparation or presentation of our specialties.

 

Territorial extent

 

The offers are valid for any purchase made online, without geographic limitation, unless otherwise stated.
Some products are not available for shipping outside Europe, spirits, in particular, are not shipped outside certain areas.

 

Price of items

 

All our prices are indicated in euros all taxes included. The costs of sending and processing will be invoiced in addition (cf. article IV of these GTC: Participation in the costs of sending and processing). The amount of these costs will be indicated before any validation of the order. SIGNORINI TARTUFI reserves the right to modify its prices at any time, it being understood that the items will be invoiced at the price in force at the time of validation of the order by the customer.

Payment of the full price must be made when ordering. We reserve the right of ownership on our articles until receipt of full payment of the price.

 

 

II. Availability of items

 

All products on the site are available and our offers are offered while stocks last.
If a product is unavailable after placing your order, we will notify you by email or by telephone within 24 hours (working days).
You can then request the cancellation of your order or the exchange of the missing product (s).

 

 

III. Validation of your order

 

When you click on the "Validate" button after the order process, you declare that you accept it as well as all of these General Conditions of Sale fully and without reservation.

By confirming his order, the customer also declares that it is an order with payment obligation.
The data recorded by www.signorinitartufi.com constitute proof of all the transactions made by www.signorinitartufi.com and its customers.
The data recorded by the payment system constitutes proof of financial transactions.

 

 

IV. Participation in shipping and handling costs

 

Shipments to France
· Colissimo Standard: the participation is 7 €, beyond 50 € of purchases the shipping costs are offered.

 

  Shipments Abroad  

 

  • INTERNATIONAL outside europe

 

PARTICIPATION IS TO:

- 22 € BETWEEN 0 g - 500 g

- 27 € BETWEEN 500 g - 1000 g

- 37 € BETWEEN 1000 g - 2000 g

- 50 € BETWEEN 2000 g - 4000 g

 

  • RUSSIAN FEDERATION

 

the participation is: 25 € for a standard shipment

 

  • UNITED KINGDOM

 

the participation is: 15 € for a standard shipment

 

  
V. Payment conditions

 

The products are supplied at the current prices shown on the site when the order is registered.

We accept payment by Paypal, via our security system,

 


VI. Processing times for your order and delivery

 

For any shipment to France:

Orders are dispatched 24 to 48 hours after their online validation.
Orders validated on Friday are dispatched on Monday.
Orders validated on Saturday and Sunday are dispatched on Tuesday.

After delivery by our Logistics Service, your order is delivered in:
· 48 Hours by Colissimo followed (deadline not guaranteed)

These deadlines are for working days, excluding postal delivery problems and subject to product availability.

In accordance with the provisions of the Consumer Code, delivery will take place no later than thirty days after validation of the order. Failing this, the consumer may automatically request the resolution of his order, by registered letter plus AR and obtain reimbursement by any means of payment, or have it formally desired

For any shipment abroad:

Departure from our warehouses within 2 working days after receipt of order (except out of stock).

Delivery delay:


-For Colissimo shipments to mainland France, Monaco and within the French overseas departments and territories, the delivery time is 48 hours (2 working days).

-For Colissimo shipments to overseas, the indicative delivery time is 5 to 7 days depending on the destination.

-For Colissimo shipments internationally, the indicative delivery time is 4 to 8 days depending on the destination. To find out more, we invite you to consult this international time calculator .

Signorini TARTUFI is not responsible for delivery times that are sometimes irregular or longer than expected. The times indicated are those usually noted. These indications are given as an indication and have no contractual form.

At the time of delivery of your order (i.e. when the order is hand delivered), the risks incurred by the products received are transferred to you.

 

 


VII. Duties and taxes, customs

 

A - VAT

The regulations are set by the European Union.
Shipping to a country in the European Union: French VAT invoicing included.
Shipping outside the European Union: Invoicing exempt from taxes and duties (any duties at destination are the responsibility of the customer).

 


B - CUSTOMS DUTIES FOR IMPORTATION AND LIMITATIONS

Any customs duties payable at destination are the responsibility of the recipient. These rights are not the responsibility of Signorini TARTUFI.
Also, it is your responsibility to check with local authorities about any import restrictions on the products you plan to order.

 

 

VIII. Legal guarantees, right of withdrawal

 

Legal guarantees, right of withdrawal

 

In accordance with the legal provisions in force (Consumer Code and Civil Code), the products supplied by Signorini TARTUFI benefit from the legal guarantee against hidden defects and the legal guarantee of conformity.

In the event of a complaint, you can contact us by:
Email: contact @ signoriniartufi.com

Telephone: 0033 (0) 492.977.932 Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 4.30 p.m.

Mail:
ST FRANCE - CUSTOMER SERVICE
16 Boulevard du soleil 06400, Cannes -
France

Thank you for mentioning your customer reference and / or your order reference when contacting our customer service.

 

Right of withdrawal

 

In accordance with the provisions of the Consumer Code, you, as a consumer, have a period of 14 clear days to exercise your right of withdrawal from the date of receipt of the product, without having to justify reasons or to pay penalties.

In order to exercise your right of withdrawal, you can contact us by:
E-mail: contact@signorinitartufi.com

Phone: 00 33   (0) 4 92977932 Monday to Friday from 09 h 0 h 0 0 0 to 12 and from 14:00 to 16:30.



Mail:
ST FRANCE - CUSTOMER SERVICE
16 Boulevard du soleil 0640 0, Cannes - France

Thank you for mentioning your customer reference and / or your order reference when contacting our customer service.

 

No return will be accepted without prior written request from the Customer to Signorini TARTUFI. The parcels will be carried out according to the same method of sending the order, and must be returned to the following address:
Signorini TARTUFI
16 Boulevard du soleil 06150, Cannes

France

 

For any item returned and paid for by the customer, the following terms apply:


· The product is returned simply because you are not satisfied (exercise of the right of withdrawal): reimbursement of the returned product and shipping costs, return costs at your expense.


· The product is returned for a reason which is the responsibility of Signorini TARTUFI: reimbursement of the product, shipping costs and possible returns.


In the case of an exchange, the return costs will be advantageously offset by a delicious specialty.
In the case of an INTERNET refund: THE REFUND IS MADE ON THE METHOD OF PAYMENT USED WHEN ORDERING.
The refund will be made within 14 days of receipt of the product by Signorini TARTUFI.

No return or replacement of specialty will be accepted after expiration of the expiration date. The products must be returned unopened, in their condition and in their original packaging. Any incomplete, damaged, or damaged specialty return cannot be accepted.

 

 

IX. Security and confidentiality:

 

A - Security

 

Our site is the subject of a security system :

All sensitive data related to means of payment are thus protected and encrypted during their transfer on the internet.
You will notice that you are entering the "Safe Zone" at the sight of the padlock which closes.

In the event of fraudulent use of your bank card on our Sites, we invite you to contact our customer service.

 

In accordance with the Data Protection Act, the personal data that you communicate to us is processed and stored under conditions aimed at ensuring the security of information.

 

B - Confidentiality of your personal data

 

Signorini TARTUFI attaches particular care to the protection of your personal data and makes every effort to respect this right.

We undertake to comply with all of the provisions of the Code of Conduct for direct marketing professionals with regard to the protection of personal data.

 

Right of access and rectification:

 

In accordance with the data-processing law and freedoms of January 6, 1978, you have a right of access, rectification, and opposition to the personal data concerning you.
To exercise this right, all you need to do is request it online or by mail, indicating your name, first name, address and, if possible, your customer reference:
by email: contact@signorinitartufi.com
by mail: ST FRANCE, 16 Boulevard du soleil, 06400 Cannes - France

 

Prospecting by email:

 

In the sending by e-mail, will be clearly specified in the subject of the message, which appears in the electronic mailbox, the identity, the brand or the commercial nature of these proposals. At the bottom of the message, you will also find the possibility, by a simple click, to exercise your right of opposition to the sending of any new prospecting message by e-mail.

Data collected during the consultation of the site:

 

During its consultation, our site collects, from software activated by your own computer (cookies), data on the date, the pages consulted, the consultation time ... as well as the computer address of your computer, the supplier of , the search engine, the link ... at the origin of this consultation.
This collection allows us to improve the ergonomics of our site and to strengthen the effectiveness of our partnerships.
You can prevent this collection by deactivating this function in your browser software. Even when this function is deactivated, you still have the possibility of accessing our site.

 

Other information:

 

When placing your order, we record, for the processing of your request, certain data (name, first name and postal address).
Through us, you may receive proposals from other companies or organizations. If you do not wish to do so, simply contact us (by giving us your surname, first name, address and customer number or e-mail address) by e-mail or post.
If you do not wish to receive these proposals and tell us when transmitting your data, Signorini TARTUFI will respect your wish.
The addresses of people who received gifts through Signorini TARTUFI customers are not stored in the database.

If your child has recorded information concerning him on our site and you wish to check it, modify it, update it or delete it, please inform us:


By email - contact@signorinitartufi.com
By classic mail - ST FRANCE 16 Boulevard du Soleil
06400 Cannes - France

 

Signorini TARTUFI undertakes to take all necessary measures as soon as possible in order to meet your expectations. We remind you that minors do not have the capacity to contract.

 

X. Intellectual property

 

All elements of the www.signorinitartufi.com websites, whether visual or audio (such as texts, illustrations, photographs, company names, distinctive signs, brands, without this list being exhaustive) are protected by rights. copyright, French, European and international brands and / or patents and are the exclusive property of ST FRANCE.

As such, in accordance with the provisions of the intellectual property code, only use for strictly personal use is permitted. Any reproduction or total or partial transmission of the sites is strictly prohibited without prior authorization.

 

 

XI. Jurisdiction

 

These Conditions and any question relating to their interpretation or execution are subject to the application of French law. In the event of a dispute or complaint, our Customer Service is at your disposal to best resolve any dispute or complaint that may arise and to find an amicable solution.

 

You can contact him by:


E-mail: contact@signorinitartufi.com

Phone: 00 33   (0) 4 92977932 Monday to Friday from 09 h 0 h 0 0 0 to 12 and from 14:00 to 16:30.

 

In the absence of an amicable solution, the Customer may choose to take legal action before the court of his country of residence or before the court of the country in which the registered office of the company ST FRANCE "Signorini TARTUFI" is established.

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